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Privacy Policy

At Airgugu.com, we respect your privacy and focus on protecting the security of your private information. Please read on to learn how we handle your personal information. This privacy policy represents our services and support throughout your shopping process on arigugu.com. (In the following content, We will be used to describe Arigugu)


By using or accessing airgugu.com in any way, you acknowledge and accept the practices and policies outlined in this Privacy Policy, and you hereby agree that we will collect, use, and share your information in the following ways.


1. What Information Will We Collect?
We will collect the information that you actively submit and that we ask you to submit during the entire process from entering our website to completing the order, as well as the data that the browser and Shopify collect by default. This information includes: the name, phone number, and email address you submitted to register your account; your account name and password, account settings, IP address, device ID, payment card information; your billing address and actual shipping address; and Cookies collected by browsers by default.


We respect and attach great importance to the protection of your personal information, and we ensure that your privacy is protected when using our services. Once we receive your personal information, we will take technical and organizational measures to help protect your data from loss, manipulation, unauthorized access, etc. We use industry-standard precautions to protect your personal information, but no data transmitted over the Internet can be 100% secure. Therefore, we cannot achieve 100% privacy protection during the transmission process, but we guarantee that we will not sell, rent, trade, or otherwise disclose your private information and financial information to anyone.


2. Children:
We do not knowingly collect any personal information from children under the age of 13 without prior verifiable parental consent. If Airgugu.com LLC learns that a child under the age of 13 has submitted Personal Information (as defined below) online without parental consent, we will take all reasonable steps to delete that information as quickly as possible and will not use such information for any purpose. For any purpose unless required or permitted by law and necessary to protect the safety of children or other persons. If you believe that a child under 13 has provided us with personal information, please contact us here.


3. Use of Private Information
We collect personal information that you voluntarily submit as well as personal information that you are required to submit, mainly in the following ways:
1. Complete the creation of your account on Airgugu and conduct transactions with you smoothly;
2. When you have questions about our products or the products purchased on Airgugu, we can contact you at any time;
3. When we have new products on the shelves or hold new activities, we will notify you in time so that you can participate in our activities. (provided you subscribe to our website)
4. Handle your return and exchange requests and handle your return and exchange requests promptly;
5. Develop more diversified products and provide you with satisfactory services;


4. Content and Frequency of Our Communication with You
When you register an account, subscribe, place an order, or pay, the system will automatically send you relevant email or SMS notifications, and will send you an email or SMS verification when necessary. like:
Email notification of successful account registration
Subscribe to the website success email notification
Order confirmation and payment email notification
Email notification of successful order payment
Logistics status update email notification
New website activities and new product launch notifications
These notices are closely related to your order. Please do not change or delete the information you left on our website at will, otherwise we will not be able to notify you.


5. Website Subscription Notification Related:
If you subscribe to our website, we will send you the following information:
1. Website product updates, including product removal, new product launches, etc.
2. Website preferential activities, including festival activities and activities held at special times.
3. Website preferential policies, promotional activities, and coupons.
If you want to cancel your subscription and delete your account information on Airgugu, you can contact us and we will reply to you within 48 hours. All your information will then be deleted from Airgugu. You can re-register your account on Airgugu after 24 hours and continue shopping.


6. Third-party Links
Sometimes, due to various needs and services, our website will contain links to some third-party websites or third-party services. These links often lead to third-party websites, which have their privacy policies. When you enter third-party websites through these links, we are not responsible for your activities on these linked websites. Nonetheless, we seek to protect the integrity of our website. If you find malicious third-party links on our website, we welcome your feedback and we will solve these problems as soon as possible.


7. About Cookies
Don't worry, cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser (if you have allowed cookies). This allows the site or service provider systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can provide you with a better site in the future Experience and tools.


We use cookies so that you can better browse our website. When you visit our website for the first time, some of your actions will be stored in cookies. When you enter our website again, these cookies It will help you browse our website more conveniently. Please be assured that due to the way cookies work, we do not have access to these cookies, nor do third parties have access to the data in the cookies we use.


8. Contact Us
If you have any other questions about our privacy policy, you are welcome to contact us through the contact information below.
Email: support@airgugu.com